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Find easily user guides, updates and troubleshooting guides to solve your issue.
Select your phone to get help.

Updates installed from your mobile phone:

You can install updates directly on your phone (for compatible models) from "Settings" / "About phone" / "System Updates" These updates developed by Wiko engineers are installed directly from the phone.


Updates installed from your computer:

If you encounter software problems that are not resolved by updates available on your phone, you can reinstall the Android system from the downloadable file in this section. Please note that this procedure will reset your phone (your personal data will be deleted) and is done from a computer (Windows) connected to your phone via USB cable provided. "
V.17 R Android MARSHMALLOW :
Nos JERRY disposent d’une différence visuelle. Avant de télécharger votre flasher, veuillez vérifier l’étiquette sous votre batterie.
Our JERRY have a visual difference. Before downloading your flasher, please check the label under your battery.


Download the update

Download the user guide